Service Philosophy

Caffi Services's employees work extremely hard to deliver the highest level of customer service — it's our #1 priority. Our customer service is world class and unmatched in the industry. It all starts when you call our office.

We know that when you have an emergency, the last thing you want to deal with is an unfriendly person on the other end of the phone. We promise to greet you with a warm friendly voice that will understand your situation, make you a priority, and work around your needs to remedy the situation.

When our professional technician arrives you'll find him to be accommodating and friendly. He wipes his feet and wears shoe covers before he comes into your home. He won't talk over your head and will give you all the options and pricing details before he starts any work.